Question 1

What is Add A Rep?

Accepted Answer

Add A Rep is a digital staffing company, built in Phoenix, Arizona and working with businesses anywhere in the United States. You pick a job off a menu and Add A Rep puts a digital employee on the repeatable part of it — the forms, the follow-ups, the status updates. Every judgment call stays with a named person on your side. A digital employee is an automated system that works alongside your people; it is not a person, and Add A Rep does not place, supply, or recruit people.

Question 2

Is Add A Rep an AI receptionist or an answering service?

Accepted Answer

No. Add A Rep is a digital staffing company. Answering the phone is one job on the menu, not the product. An answering service takes messages for many companies at once; Add A Rep covers the repeatable part of one named job in your office — which may be caregiver paperwork, an open admin seat, or quote follow-up — and reports on it every working morning.

Question 3

What does Add A Rep cost?

Accepted Answer

Every job on the menu is $997 per month, flat. Month one includes the build: there is no setup fee and no build fee. That covers the phone, the inbox and the calendar, plus the work behind them: the callbacks made, the people who go quiet chased until there is an answer either way, the forms filled, the documents collected, the status updates sent, and the exceptions owned. If you only need the phone, inbox and calendar covered so nobody in the office is interrupted by a ringing line, Front desk is $427 per month. The figure is flat either way and holds through a busy month. The AI Visibility Diagnostic is separate and complete, at $750.

Question 4

Which jobs does Add A Rep staff?

Accepted Answer

Three jobs, each on its own page. CareOps provider back office: chasing new caregiver paperwork for Arizona provider agencies until each person is office-approved ready or the blocker has a name. Vacancy cover: the repeatable part of an open admin job — the forms, the follow-ups, the status updates. Follow-up: quotes, replies and requests that go quiet, chased in your words to your limits until there is an answer either way.

Question 5

Does Add A Rep work with the systems a business already uses?

Accepted Answer

Yes, and nothing has to be ripped out. An Add A Rep digital employee plugs into what the business already runs: its phone line, its email inbox and its calendar. The business keeps its own number, its people keep working the way they already work, and there is no new software for anyone to learn. If a job needs the rep to reach something else in the office, Add A Rep says on the call whether it can reach it, before any money changes hands.

Question 6

Where is Add A Rep located?

Accepted Answer

Add A Rep operates from Phoenix, Arizona, and works with businesses anywhere in the United States; a digital employee has no state line. The line at (602) 637-0246 is answered by a working digital employee, so you can hear one before deciding anything.

Question 7

What is an AI Visibility Diagnostic?

Accepted Answer

The AI Visibility Diagnostic is a complete job from Add A Rep: $750, paid upfront, with the report delivered within 10 business days of payment. It is a dated report covering four things. What six AI platforms answer when a customer asks who to call, tested across ChatGPT, Gemini, Perplexity, Copilot, Claude and the AI answer Google shows above its results. Whether the business's own website lets those platforms' automated readers in or turns them away. What the business's name, phone, address and hours look like across the public sources those AI answers are built from. And a fix list in priority order with one named owner on every item. The $750 covers the fixing as well as the finding, and the business owner chooses how the fixing is delivered. Either Add A Rep performs the fixes using whatever access the owner grants, such as the business listings, the Google profile and the answer content on the business's own site, or the owner keeps the access and receives a step-by-step roadmap their own technical person can work from. Both options are included at the same $750. Testing is run from outside the business's systems and needs no logins at all, and Add A Rep never needs hosting account access. Add A Rep fixes what it finds; it does not promise to get a business found. No placement or ranking anywhere is promised, and every deliverable is a dated snapshot. Work larger than the found-items fix pass is quoted after the report. It is the first job run by the Add A Rep SEO and AI Search Manager, at https://addarep.com/ai-visibility/. Keeping that employee on the job afterward is quoted with the report.

Question 8

What is GEO or AI search optimization?

Accepted Answer

GEO, which some people call AEO, means being present and accurate when an AI platform answers a customer's question, as distinct from SEO, which is being found on a search engine's results page. Both matter now, because a growing share of buying decisions happens inside an AI answer rather than on a results page. Add A Rep covers both halves through a job on its menu called the SEO and AI Search Manager. That job starts with the $750 AI Visibility Diagnostic, which measures what the AI platforms currently say about the business and then fixes what it found, at that same complete price, either performed by Add A Rep with the access the owner grants or delivered as a step-by-step roadmap for the owner's own technical person. Keeping that employee on the job afterward is a monthly arrangement that covers re-running the same customer questions every month, watching for changes in what the platforms say, keeping the business's details consistent across the public sources those answers are built from, and a one-page plain-English report each month. That is quoted with the report rather than published, because the work varies by business. Work larger than the diagnostic's included fix pass is quoted separately.

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